We want you to be fully satisfied with your purchase. If you're not, you may request a return within 30 days of delivery.
To Initiate a Return:
Please contact our Canadian support team at support@ridestacyc.ca with your order number and reason for return. Returns will be reviewed on a case-by-case basis and may be accepted or denied at our discretion.
Important Notes:
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All items must be returned in new, unused condition with original packaging.
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Items returned without prior approval will be refused.
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Return shipping costs are the responsibility of the customer. We do not provide return labels.
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Returns must be sent back to our Canadian warehouse. Full return instructions will be provided upon approval.
If you have any questions, please reach out to support@ridestacyc.ca — we're here to help.